Wellington College
Wednesday 30th April 2025, 9:30am – 3:00pm
£125 per person
Difficult conversations can leave people feeling crushed, demotivated, dehumanised and defensive.
Or they can be transformative catalysts for personal growth, leading to higher performance and a stronger sense of commitment and purpose.
Sometimes we avoid the hard conversations because of the fear of getting it wrong – but that avoidance in itself leads to mistrust and less engagement, depriving people of the chance to grow. So how do we develop the skills and courage to embrace difficult conversations and handle them well?
This course will introduce you to how to build a culture where people welcome challenging feedback and seek out the truth about how they can do better and be better. It will also give you some of the research backed ways to work with people so that they can grow and flourish, even when things seem to be going wrong.
Topics Covered
Building trusting relationships
Creating a culture of psychological safety
Approaching conversations with compassion and clarity
Enabling people to grow – a model of intentional change
Case studies (you will also be invited to bring your own)
Course Outcomes
To reflect on conversations you have had and their impact;
To learn and practise practical ways to improving conversations that enable growth and flourishing
To consider the key factors in trusting relationships
To learn about psychological safety, its role in growth and performance and how to create it in schools